Privacy Policy — The IndoBrit

Last updated:  09/08/2025

The IndoBrit (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information you provide to us through our website, forms, email, and other communication channels.

1. Who We Are

  • Trading name:The IndoBrit
  • Legal status: Sole trader (to be updated when registered as a company)
  • Official address: 92 Northumberland Street, Derby, UK
  • Privacy contact email: info@theindobrit.com

We are the data controller for personal data collected via our website and services.

2. Data We Collect

We may collect the following personal information:

From customer enquiries:

  • Name
  • Email address
  • Contact number
  • Message details

From artist submissions:

  • Name
  • City
  • Email address
  • Contact number
  • Artwork images
  • Artwork title, size, medium, and price (in INR, displayed in GBP)

We may also collect portfolio links, social media handles, or other information you choose to share.

3. How We Collect Data

  • Website enquiry forms (WordPress plugins)
  • Artist submission form on our website
  • Direct email correspondence
  • WhatsApp messages
  • Social media message enquiries

4. Why We Collect Data

We use personal data for:

  • Responding to enquiries
  • Processing and fulfilling orders (including customized artwork)
  • Coordinating with artists
  • Internal record-keeping and tax compliance
  • Improving our services and website
  • Marketing (only after you give explicit opt-in consent)

5. Analytics, Tracking & Cookies

We use:

  • Google Analytics
  • LinkedIn Insight Tag
  • Meta/Facebook Pixel
  • Instagram tracking (via Meta)

These tools use cookies and similar technologies to understand website traffic and improve marketing.
We display a cookie banner on our site to collect consent where required.

6. Payments

We currently accept bank transfer as our payment method.
No card details are stored by us directly.

7. Legal Basis for Processing

We process data under the following legal grounds:

  • Contract: to respond to enquiries and fulfil orders
  • Consent: for marketing communications
  • Legal obligation: for tax and accounting records
  • Legitimate interests: to manage our business and communications

8. Data Retention

  • Enquiry records: 24 months
  • Order records: 6 years(legal requirement)
  • Artist submissions: active collaboration + 24 months

9. International Data Transfers

We may store or process your data using tools (such as Google, email, or analytics services) that transfer data outside the UK. Where this occurs, we use safeguards such as Standard Contractual Clauses (SCCs) to protect your data.

10. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where legally possible)
  • Withdraw consent for marketing at any time
  • Object to certain types of processing
  • Request a copy of your data in a portable format

To exercise these rights, email us at info@theindobrit.com.

11. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under 18.

12. Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact us:
The IndoBrit
92 Northumberland Street, Derby, UK
info@theindobrit.com